Touch Financial
4.9
225 Reviews

Feefo Reviews – What do our Customers have to say?

In case in you need further convincing to pick up the phone and speak to us, here is what our customers have to say about our services. These reviews are directly streamed from the independent review service, Feefo.

Touch Financial is rated 4.9 out of 5 stars based on all of our customer reviews.

Touch Financial reviews

Feedback for Touch Financial has been compiled from 227 customer reviews

Date Product Score Customer Comment Reply from Touch Financial

Invoice Finance- Consulting

Service:++

Touch financial were great to deal with; the sales team were neither too pushy or aggressive and clearly understood what I needed. They also offered help and support throughout the process until completion. Highly recommend

Invoice Finance - Wholesale / Distributor

Service:++

Iain Kemp is easily one of the best customer service advisors I have dealt with in 15+ years, and I worked in customer service too for a long time so I appreciate the fine balance of being there when needed and not overloading the potential client with information.
His attention to detail, understanding of my bespoke situation and feedback on my own business led me to go with one of his recommendations.
I cannot recommend him and Touch Financial highly enough.

Invoice Finance - Wholesale / Distributor

Service:++

I appreciate very good service

Invoice Finance - Professional

Service:++

Efficient friendly respectful great manners professional

They also didn't hang around. Took just hours to get things going.

Invoice Finance - Courier / Logistics

Service:++

definately would recmend

Invoice Finance - Recruitment

Service:++

Excellent. Very friendly, polite and great support in time of need. Never felt for a second alone as they had regularly supported from beginning till the end. Gave us choices and freedom to decide. I call them a great friend in need - Indeed. Especially very happy with the Advisor -Iian who has supported so well and understood the needs of a customer and work accordingly. Amazing services. I was able to start working on my dream because of their support and backup. Thanks to Touch Financial.

Invoice finance - Recruitment

Service:++

Very prompt professional service with excellent follow up suppport.

Invoice Finance - Recruitment

Service:++

I made an enquiry for Invoice factoring and was directed to Touch Financial. The information provided to me was precise and seamless as well as very fast. I had dialogue with Kate Nolan who kept me updated and also has excellent customer service skills. Great service and good work. Keep it up :)

Invoice Finance - Recruitment

Service:++

Regular updates and kept in touch through the application process.

Invoice Finance- Courier / Logistics

Service:++

The service i got was second to non, they worked with me from the start to the very moment we signed *Personal Details removed by Feefo* I will greatly recommend this company.

Invoice Finance - Wholesale / Distributor

Service:++

Mark was professional and attentive, he guided us through the process of arranging our facility. He put us in touch with three high quality "suiters" and we eventually chose (competitor details removed by Feefo) as they gave us the best fit with our ambitious plans to become the Premier Workwear Geniuses in the UK!.
Thanks Mark

Invoice Finance - Courier/Logistics

Service:++

Did everything they said they would and found a great product

Invoice Finance - Courier/Logistics

Service:++

Touch financial were very easy to talk to with good information and good customer care, they have kept in contact with me through the whole process that was needed and i couldn't ask for more, highly recommended service!

Invoice Finance - Transportation

Service:+

The whole process was quick and simple. Would recommend

Invoice Finance - Construction

Service:++

The advisor was very helpful and helped us no end.

Invoice Finance - Recruitment

Service:++

Gave me 3 excellent options, each of which had excellent rates and customer service

Invoice Finance - Transportation

Service:++

Exceptional service, superb communication by Vivek Seda. Vivek thoroughly kept me informed with the progress of my application. Top marks from me and I will definitely recommend to anyone. Well done guys and especially Vivek 👍👍👍

Invoice Finance- Construction

Service:++

Very helpful throughout the whole process. Kate was able to source three suitable service providers, and assisted in analysing their offers. She assisted with chasing up the providers and fine-tuning their offers. Upon selecting the best offer, Kate then negotiated with the preferred service provider to further reduce their rates to facilitate the best deal.

Would definitely recommend using a broker for factoring or invoice discounting and Touch Financial were on hand throughout the whole process to make it as quick and simple as possible.

Invoice Finance- Construction

Service:++

Excellent service from beginning to start up. Professional support through the complete start-up process

Invoice Finance- Transportation

Service:++

Excellent service. Quick and easy. Informative and helpful without any pressure.

Read More Reviews

Every month Touch Financial help businesses improve their cash flow with invoice finance. Request a quote to find out how much extra cash you could raise.

Visit our Case Studies


Visit our case studies feed to find out more on how alternative finance products such as invoice finance have helped UK businesses in all industries and turnover.

0845 388 9725

Customer we have helped

All of the customers in our case studies have been kind enough to share their experience of the service we provide.

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"Very polite and a professional team of financial advisers who seem to know their business, work well within their industry and get a result."-Invoice Finance Introduction

Customer Reviews

We pride ourselves on our high service levels. Please see what our customers have to say about us through the independent review service, Feefo.

READ OUR REVIEWS >

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