Touch Financial
4.9
235 Reviews

Feefo Reviews – What do our Customers have to say?

In case in you need further convincing to pick up the phone and speak to us, here is what our customers have to say about our services. These reviews are directly streamed from the independent review service, Feefo.

Touch Financial is rated 4.9 out of 5 stars based on all of our customer reviews.

Touch Financial reviews

Feedback for Touch Financial has been compiled from 237 customer reviews

Date Product Score Customer Comment

Invoice Finance - Repair, Service & Maintenance.

Service:++

Iain at Touch Financial was a great help in putting us forward for invoice factoring. was quick and a easy process. Very informative and professional. We achieved the goal in a quick turnaround also

Invoice Finance - consulting

Service:++

My contact - Iain - made sure to find out exactly what my needs were so that he could match me with a suitable financial provider. This attention to detail meant that I was paired with a fantastic company who were able to offer me the flexibility I needed. The whole experience has turned a frustrating situation with a non-paying client into an almost seamless solution which has been turned around in less than a week.

Invoice Finance - Business Services

Service:++

Once I explained the company's financing needs the service was fast and to the point. Excellent follow up, not too often but often enough to keep the comms running. The company found a good supplier for our credit control activities and the selection process was clear and easy.

Invoice Finance - Courier/ Logistics

Service:++

Our contact Mark Harris was great and very quickly found us a factoring home. He always made himself available to answer any questions we had and kept in touch to make sure we were being looked after by *company name removed by Feefo* who we have closed the deal with.

Great service,

Kind regards

Louis

Invoice Finance - Recruitment

Service:+

Put me in touch with the right people and I recieved finance within a week

Invoice Finance - Recruitment

Service:++

Great communication from staff and the recommendations I was given were ideal for my business.

Invoice Finance - Repair, Service & Maintenance

Service:++

The service, I receive was top class.i receive follow up calls, all my questions had been answer. I was well look after and will be recommending this company to others.

Invoice Finance - Environmental

Service:++

Thorough communication from start to finish. They understood our requirements and have successfully started a new facility, flexible to the company's needs, with a new provider.
Spot on and would highly recommend.

Invoice Finance- Security Services

Service:++

From the Introduction to the completed task the service has been outstanding, and would highly recommend them to another business.

Invoice Finance - Recruitment

Service:++

I was regularly contacted and updated with the progress and always sought to help with the negotiations with the service providers

Invoice Finance- Consulting

Service:++

Touch financial were great to deal with; the sales team were neither too pushy or aggressive and clearly understood what I needed. They also offered help and support throughout the process until completion. Highly recommend

Invoice Finance - Wholesale / Distributor

Service:++

Iain Kemp is easily one of the best customer service advisors I have dealt with in 15+ years, and I worked in customer service too for a long time so I appreciate the fine balance of being there when needed and not overloading the potential client with information.
His attention to detail, understanding of my bespoke situation and feedback on my own business led me to go with one of his recommendations.
I cannot recommend him and Touch Financial highly enough.

Invoice Finance - Wholesale / Distributor

Service:++

I appreciate very good service

Invoice Finance - Professional

Service:++

Efficient friendly respectful great manners professional

They also didn't hang around. Took just hours to get things going.

Invoice Finance - Courier / Logistics

Service:++

definately would recmend

Invoice Finance - Recruitment

Service:++

Excellent. Very friendly, polite and great support in time of need. Never felt for a second alone as they had regularly supported from beginning till the end. Gave us choices and freedom to decide. I call them a great friend in need - Indeed. Especially very happy with the Advisor -Iian who has supported so well and understood the needs of a customer and work accordingly. Amazing services. I was able to start working on my dream because of their support and backup. Thanks to Touch Financial.

Invoice finance - Recruitment

Service:++

Very prompt professional service with excellent follow up suppport.

Invoice Finance - Recruitment

Service:++

I made an enquiry for Invoice factoring and was directed to Touch Financial. The information provided to me was precise and seamless as well as very fast. I had dialogue with Kate Nolan who kept me updated and also has excellent customer service skills. Great service and good work. Keep it up :)

Invoice Finance - Recruitment

Service:++

Regular updates and kept in touch through the application process.

Invoice Finance- Courier / Logistics

Service:++

The service i got was second to non, they worked with me from the start to the very moment we signed *Personal Details removed by Feefo* I will greatly recommend this company.

Read More Reviews

Every month Touch Financial help businesses improve their cash flow with invoice finance. Request a quote to find out how much extra cash you could raise.

Visit our Case Studies


Visit our case studies feed to find out more on how alternative finance products such as invoice finance have helped UK businesses in all industries and turnover.

0845 388 9725

Customer we have helped

All of the customers in our case studies have been kind enough to share their experience of the service we provide.

VIEW OUR CASE STUDIES >

"Very polite and a professional team of financial advisers who seem to know their business, work well within their industry and get a result."-Invoice Finance Introduction

Customer Reviews

We pride ourselves on our high service levels. Please see what our customers have to say about us through the independent review service, Feefo.

READ OUR REVIEWS >

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